• The artist will only secure the date for the client once the deposit has been transferred. Without the deposit, the date remains available to anyone.
  • The remaining balance of the full payment must be paid by bank transfer/ PayPal on the day of the booking.
  • Deposits are non-refundable and non-transferable (only transferable in special circumstances eg. Covid).
  • The client must let the artist know of any changes (including location) in advance as possible - changes may incur an additional cost/ deposit.
  • The client may cancel their booking at any point up until 3 months prior to their booking, however the 50% deposit charge will not be refunded. A booking cancelled with less than 3 months’ notice will be charged at the full fee of the agreed price (expected via bank transfer/ PayPal on the same day).
  • If for any reason the client needs to cancel their booking of service(s), it is to be clearly stated via e-mail or text message only, (Phone calls, whatsapp or social media messages will not be accepted as cancellation). The artist is under no obligation to refund any money paid up until the point of cancellation.
  • Cancellations made by the artist due to circumstances restricting the artist's performance will be fully refunded to the client within 3-5 working days. No further compensation will be offered.
  • Heated hair appliances eg. Hairdryer, straighteners, tongs, curlers, crimpers are all of professional quality
  • Hair products used include; Dry shampoo, LDN Hair Fibres, Schwarzkopf professional hairspray, hair grips/u-pins and padding/doughnuts – please note hairpieces and extensions are NOT included (if you require extra hair pieces, they will be charged FROM £5 per piece depending on the piece required. Hair extensions can be ordered via the artist at an extra cost/ you may provide your own for the artist to use, however the artist will not be able to guarantee/ be liable for the quality of the hairstyle)
  • High end and commercial makeup brands are used for all makeup looks. All makeup looks include lashes (unless stated otherwise - this will not reduce the booking price). The artist is able to provide Vegan makeup options on clients' request. If the client wishes for any of their own products to be used, the artist will honour this however the artist will not be liable if the look is not achieved with the client’s own products and this will not change/reduce the booking price.
  • Henna is all natural and home made by the artists supplier. If you are allergic or sensitive to any ingredients, pregnant or recently had cancer treatments please let the artist know as soon as you can as failure in doing so could cause a reaction, which the artist will not be held liable for.
  • The artist will not, by any means, use any henna the client provides. This is to avoid any chance of an allergic reaction to the client/guests. The artist will only use the henna brought by her, as she knows the ingredients. The artist does not use black henna; however Jagua henna can be requested (aftercare must be followed precisely for Jagua henna).
  • Should the client/guest damage any of the artist's property, the client/guest is required to pay for a repair.
  • The artist will attend your event at the time of your choice and will supply all materials needed for her to carry out her duties – Please make sure you have a room to yourself with plenty of light, a mirror, chair and a table for the artists’ equipment.
  • The artist will produce the style/design based on the correspondence with the client. Any changes in mind about the style/design will be subject to a price change.
  • Henna - If the artist is charging by the hour, she is allowed to leave once her time is up. The artist will only stay extra hours if the client authorises this, and overtime will be charged at the set rate of the artist.
  • If the booking covers many guests and the client has booked by the hour, the artist will strictly do one design per guest, excluding immediate family. This is unless agreed otherwise; if the artist has more time at the end she is happy to do a second hand for some guests.
  • The client will be subject to a travel fee and inclusive of any congestion/ toll and parking charges.
  • Any unacceptable or offensive behaviour will not be tolerated and will result in the artist leaving the premises immediately and being fully paid for the booking, even if this means the work has not been completed
  • If false or misleading information is given to the artist in regards to the circumstances of the booking, additional charges may apply as per the artists’ prices

The artist is permitted to ask the client for:

  • A contact number – in the event of emergency, traffic or quicker contact 
  • Email addresses – To confirm the contract
  • Address of venue to get ready – so the artist knows where to come to 
  • Allergies – to ensure the client is not highly sensitive to ingredients 
  • Bank details – may be requested in the event of a refund
  • Any other details relating to the booking.
  • The artist is permitted to keep these details on her system until 1 year after the booking. After this, the client has the right to tell the artist to delete their details.
  • The artist will not share any of the client’s details without consent from the client.
  • Photography – The artist may request any photography of the artists’ work taken before, during or after the booking to be used for publicity purposes including the artist’s social media pages and website.